In addition to all the major credit cards, we accept purchase orders from Government agencies, Educational institutions, and most established corporations. We accept purchase orders by mail, fax, or e-mail. All purchase order terms are Net 30 days. Please fax your purchase order to (404) 377-0366. Reseller's or Tax Exempt certificates should be sent by fax at the time the order is placed to avoid sales tax charges.Secure Shopping
Every time you send your credit card number and your billing and shipping information through our secure online ordering system, our administrator (Yahoo!) is using the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. Your personal information is also encrypted when shipping instructions are transferred to our fulfillment headquarters.
Once all the items you desire are viewable in your shopping cart, click place order. You will be directed to supply shipping and billing information, and will receive an e-mail confirmation that your order has been placed.Shipping and Handling
Orders placed before 2:00pm Eastern Time Monday - Friday will be processed immediately, otherwise they will be processed the next business day. Shipping within the Continental United States usually takes 3 to 5 business days. In some rare circumstances, products will be back ordered. While we make every attempt to notify customers of this, it is suggested that you confirm your order if it is not received within 5 days of purchase. If you would like to confirm an order, please email us at: firstname.lastname@example.org, or call us toll free at 866-377-8973.
Items may be shipped by a variety of carriers, depending on the shipment and your location. Orders are usually facilitated through scheduled pickup services by United Parcel Service. If the product(s) you order are unavailable, you will be contacted by e-mail to report any unexpected delays.
Shipping Rates. Shipping and handling costs in the Continental United States typically range from $20 to $30 per typewriter ($8 to $10 for most supply orders), depending on the weight and shipping destination. Alaska, Canadian orders to Ontario, Quebec, and Manitoba, and U.S. military base orders, are higher. An exact shipping cost will be provided through our secure ordering system.Sales Tax
Applicable sales tax will be charged automatically to all orders shipped to Georgia. Orders outside the U.S. may require a tax, duty, or other fees.Return Policy
Products purchased online or by telephone can be returned in new, unopened condition within 30 days of purchase. If you have received damaged, defective or incorrectly shipped merchandise, call us or contact our customer service department by e-mail immediately. We will provide you with an Returned Merchandise Authorization (RMA) number, and our return center address to the e-mail address you provided with your original order.Purchase Options
You can reach our customer service department by e-mail or telephone. Our representatives are available to answer your phone calls during normal business hours, from 9:00am to 5:00pm Eastern Time, Monday through Friday. Online orders can be placed any time. Please have your order confirmation number ready to assist us in serving you.Progressive Methods, Inc.